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RamBase User Documentation
Rambase User Manual
Introduction to RamBase
See all 16 articles
New Stock Entry System [Finance]
New Work Order Operation Worklog application [Production]
LCM part list [Production]
Delivery Term Place [Logistics]
Resource work order operations, group work order operations and distribute work order operation [Production]
See all 17 articles
How can I find the Partner Portal ?
How can I change the country on a customer account (CUS)?
How can we add internal information to a customer / supplier account?
When closing a customer account using the option: Close Customer (ST=9), we get the message: ‘Cannot deactivate customers with open transaction documents’. How can we find the open documents?
What is the difference between the two applications that group customer: CGR & CUG?
Is it possible to update values in the customer archive (CUS) by load? If so, what are the required fields?
See all 12 articles
If no supplier is selected as preferred on the supplier info sheet, who will get the forecast
Is there a way to decide which supplier & price should be the preferred price?
Is there any way to prevent some items from being included in the forecast file to a particular supplier?
How can I ensure that the correct drawings and revision information is added to a purchase order when ordering?
Is it possible to load supplier orders by file?
See all 27 articles
What can affect the subtotals on a KIT and the price on a finished production and how does the calculations work?
How can a user be added to the list of people who are able to approve measurement documents (MSR)
Is Department (DEP) and project (PRJ) on a customer order (COA) copied to the production work order (PWO)?
How can a user be added to the list of people who are able to approve a products structure?
Why is the produced product linked to a customer order and how can I release it for another customer??
See all 14 articles
How can I reverse a supplier return for scrapped goods?
When we release goods to be available for other customers - what is the difference between ‘Unlock Assignments’ and ‘Make goods available for all customers’?
How do I delete the requirement of serial number (SNO) when this is activated on a customer sales order (COA).
How can I filter on the tracking number field on the report REP/100366 Outbound Shipments (CSA, SRT) — by ITM (with shipping info)?
Is there a report or filter listing goods reception document items (SSA-items) of materials (parts with Class:M) that have been used in a specific time-frame?
See all 24 articles
Payment in advance – how is this handled when used on a customer order?
How can I deactivate/activate KID on customer invoices (CIN)?
Is there a report showing supplier invoices items (SIN-Items) with a link to the associated Goods receptions document items (SSA-Item) including the date the documents were created?
How can one filter on a specific customer/supplier in the CUSBAL and SUPBAL applications?
Is it possible to define a fixed exchange rate for certain currencies to use on specific customers?
See all 42 articles
How can we load parts with structures?
Is it possible to add blocking to several parts using a load or similar?
When on a part, you see the Consumed 2020 & Consumed 2019. What documents are behind this quantity?
Is there a report in RamBase that will list the actual warehouse quantity of a given part at a specific time?
What happens if you change the part name on a product (ART) or the Text description?
See all 13 articles
How can I resend a Sales Order (COA) to a person not defined as a contact in RamBase?
How can I change the contact person I want to send the order to on a Sales Order (COA)?
Is it possible to find the previous file linked to a specific document in File Manager, and how can I find a file that has been unlinked to a specific document?
How can one make sure emails sent from RamBase do not get flagged as spam or junk? (Spoofing emails from RamBase)
Is it possible to store emails from Outlook in RamBase?
See all 9 articles
FAQ: Human Resources
FAQ: Quality Management
How can we turn off printing for a specific document?
Is it possible to change the personal email address in documents sent from RamBase?
Is it possible to print/send to PDF Sales orders (COA) document without prices?
How can one replace an old printer with a new one used to print from RamBase?
How to add a field to an existing report?
How to find reports needed?
How to send a file version of the report by email to myself/another person?
How to share your report with other internal users of RamBase?
How to save your report as a bookmark?
See all 6 articles
FAQ: Base Functions
How can we specify default create values?
Access to Test System
Why am I unable to forward a sales order items to approval?
When the setting for showing the users email and phone in the header of print designs is turned on – what phone number is used?
Is there an easy way to find out what fields/columns one can base the filter on and what the abbreviation is for a specific column?
See all 15 articles
FAQ: Service Desk Support
What information should be included in a ticket?
What is the difference between a support ticket and service request?
What is an incident?
How do I set the right priority on a ticket?
How can I use a suggestion ticket?
See all 6 articles