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Rambase User Manual 15

• Introduction to RamBase
• CRM
• Sales

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Webinars 35

• Material requirements planning (MRP) [Procurement]
• Purchase backlog management (PBM) [Procurement]
• Project order (POD) [Sales]

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Tutorials 0

FAQ: Administration 10

• Trying to enter a menu, and the list is empty
• Excel file from RamBase has #VALUE instead of numbers
• 'Export to excel' and the file received is empty

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FAQ: CRM 3

• Not able to enter the contact application (CNT) in Chrome but it works in other browsers?
• Quotes are not listed in the opportunities (OPPD) application - why not?
• Is it possible to merge two customer accounts into one?

FAQ: Sales 26

• What is the maximum number of lines/items that can be created/loaded on a customer document?
• Is it possible to reopen a cancelled customer sales order (COA) ?
• Sales order (COA):: request date and confirmed date - what do they reflect?

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FAQ: Procurement 40

• Sales and operation planning (SOP) - how does it handle available quantity on supplier purchase orders (SPO)?
• How often are the values in the purchase screen (PUR3) updated?
• Is it possible to filter specific purchase group in the ART archive?

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FAQ: Production 34

• How can we change or add a person to be able to approve a KIT?
• What are the rules for PRODPLAN showing a yellow warning triangle on PWO for "negative material trend"?
• Equivalent products in Production work orders (PWO's) and how to handle demand in PUR

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FAQ: Logistics 40

• Is it possible to undo direct shipment on an Goods reception (SSA)?
• How can we delete a shipping advice in status when where we get the error message:picking has already been started ?
• Is it possible to have a Goods reception (SSA) automatically register a to a status higher than 1 ?

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FAQ: Auction 1

• Is it possible to move an object (LOT) from one supplier to another?

FAQ: Service 1

• Is it possible to change a service order (CSO) from 'Pending reception' to 'No pending reception' after the service is started?

FAQ: Rental 6

• How can I change price on a Price Agreement item - Salesrecurring (PRA) in status 1, that is linked to a Recurring Sales Quote Item (CQP) in status 1?
• Rental part - is there an overview with details of usage for the rental article?
• How can we add an item for cost (class:x) to our rental quote?

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FAQ: Finance 84

• How can I change the description on a customer invoice item (CIN)?
• How can we change the user to be notified when a new incoming internal invoice is created?
• What is the number of digits a KID/OCR has that is generated by RamBase?

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FAQ: Product 27

• How can we update sales prices on a specific range of products?
• How can we load the GTIN into the article archive (ART)?
• Is it possible to update the product classification codes by file?

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FAQ: Collaboration 11

• What role is used to manage file-related tasks?
• Missing files in file collection?
• How can I resend a Sales Order (COA) to a person not defined as a contact in RamBase?​​

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FAQ: Human Resources 9

• How to follow-up on the number of days an employee has been absent.
• Keeping track of the quailifications & compentencies of our employees and the team
• Is it possible to reverse allowance from approved status (ST=4) to be able to edit/delete it?

See all 9 articles

FAQ: Quality Management 3

• How can we create a customer deviation (CDV) for only one part in the product?
• What does it mean when the Landed cost says "SAR as Bref" on a CDC code
• Why is the picking list for a shipping advice (CSA) generated in the devation process (CDV) empty?

FAQ: Print 14

• Is it possible to have both TARIC and EU TARIC listed on the customer invoice item?
• Is it possible to use the auto fit to labels printed from the stock locations (STL) application?
• Is it possible to hide the MFR on documents?

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FAQ: Reports 9

• What reports are available and can be used in API recourses?
• Decimal separators and Reports exported to excel/csv
• How to add or remove users from receiving reports automatically?

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FAQ: Base Functions 25

• Trying to load data but the import program is not activated?
• Is it possible to define an approval rule for negative values?
• What is the subscription fee for RamBase users?

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FAQ: Service Desk Support 9

• What information should be included in a ticket?
• How do I set the right priority on a ticket?
• What is the difference between a support ticket and service request?

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