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Knowledge base
RamBase User Documentation
Rambase User Manual
15
Introduction to RamBase
CRM
Sales
See all 15 articles
Video Gallery
Webinars
35
Material requirements planning (MRP) [Procurement]
Purchase backlog management (PBM) [Procurement]
Project order (POD) [Sales]
See all 35 articles
Tutorials
0
FAQ
FAQ: Administration
10
Trying to enter a menu, and the list is empty
Excel file from RamBase has #VALUE instead of numbers
'Export to excel' and the file received is empty
See all 10 articles
FAQ: CRM
3
Not able to enter the contact application (CNT) in Chrome but it works in other browsers?
Quotes are not listed in the opportunities (OPPD) application - why not?
Is it possible to merge two customer accounts into one?
FAQ: Sales
26
What is the maximum number of lines/items that can be created/loaded on a customer document?
Is it possible to reopen a cancelled customer sales order (COA) ?
Sales order (COA):: request date and confirmed date - what do they reflect?
See all 26 articles
FAQ: Procurement
40
Sales and operation planning (SOP) - how does it handle available quantity on supplier purchase orders (SPO)?
How often are the values in the purchase screen (PUR3) updated?
Is it possible to filter specific purchase group in the ART archive?
See all 40 articles
FAQ: Production
34
How can we change or add a person to be able to approve a KIT?
What are the rules for PRODPLAN showing a yellow warning triangle on PWO for "negative material trend"?
Equivalent products in Production work orders (PWO's) and how to handle demand in PUR
See all 34 articles
FAQ: Logistics
40
Is it possible to undo direct shipment on an Goods reception (SSA)?
How can we delete a shipping advice in status when where we get the error message:picking has already been started ?
Is it possible to have a Goods reception (SSA) automatically register a to a status higher than 1 ?
See all 40 articles
FAQ: Auction
1
Is it possible to move an object (LOT) from one supplier to another?
FAQ: Service
1
Is it possible to change a service order (CSO) from 'Pending reception' to 'No pending reception' after the service is started?
FAQ: Rental
6
How can I change price on a Price Agreement item - Salesrecurring (PRA) in status 1, that is linked to a Recurring Sales Quote Item (CQP) in status 1?
Rental part - is there an overview with details of usage for the rental article?
How can we add an item for cost (class:x) to our rental quote?
See all 6 articles
FAQ: Finance
84
How can I change the description on a customer invoice item (CIN)?
How can we change the user to be notified when a new incoming internal invoice is created?
What is the number of digits a KID/OCR has that is generated by RamBase?
See all 84 articles
FAQ: Product
27
How can we update sales prices on a specific range of products?
How can we load the GTIN into the article archive (ART)?
Is it possible to update the product classification codes by file?
See all 27 articles
FAQ: Collaboration
11
What role is used to manage file-related tasks?
Missing files in file collection?
How can I resend a Sales Order (COA) to a person not defined as a contact in RamBase?
See all 11 articles
FAQ: Human Resources
9
How to follow-up on the number of days an employee has been absent.
Keeping track of the quailifications & compentencies of our employees and the team
Is it possible to reverse allowance from approved status (ST=4) to be able to edit/delete it?
See all 9 articles
FAQ: Quality Management
3
How can we create a customer deviation (CDV) for only one part in the product?
What does it mean when the Landed cost says "SAR as Bref" on a CDC code
Why is the picking list for a shipping advice (CSA) generated in the devation process (CDV) empty?
FAQ: Print
14
Is it possible to have both TARIC and EU TARIC listed on the customer invoice item?
Is it possible to use the auto fit to labels printed from the stock locations (STL) application?
Is it possible to hide the MFR on documents?
See all 14 articles
FAQ: Reports
9
What reports are available and can be used in API recourses?
Decimal separators and Reports exported to excel/csv
How to add or remove users from receiving reports automatically?
See all 9 articles
FAQ: Base Functions
25
Trying to load data but the import program is not activated?
Is it possible to define an approval rule for negative values?
What is the subscription fee for RamBase users?
See all 25 articles
FAQ: Service Desk Support
9
What information should be included in a ticket?
How do I set the right priority on a ticket?
What is the difference between a support ticket and service request?
See all 9 articles