RamBase app unavailable in Apple App Store in the EU
K
Kristian Sinclair Veum
started a topic
less than a minute ago
The RamBase mobile app is currently unavailable for new downloads from the Apple App Store in EU countries. Existing users are not affected.
The issue is related to the verification of our Trader Status with Apple. The required documentation has been submitted, and we are awaiting Apple's approval.
We apologize for the late communication. Only a limited number of cases have been reported, and the app remained available outside the EU, which initially made the scope of the issue difficult to identify.
We apologize for the inconvenience and will provide an update when we have further information from Apple.
Kristian Sinclair Veum
The RamBase mobile app is currently unavailable for new downloads from the Apple App Store in EU countries. Existing users are not affected.
The issue is related to the verification of our Trader Status with Apple. The required documentation has been submitted, and we are awaiting Apple's approval.
We apologize for the late communication. Only a limited number of cases have been reported, and the app remained available outside the EU, which initially made the scope of the issue difficult to identify.
We apologize for the inconvenience and will provide an update when we have further information from Apple.
Best regards,
Team RamBase