If you search using the following restriction, adding your customer account, you will get a list of open documents: DOC;ACCOUNT:*xxxxx,ST<9" Often you will see a document in status 1 or other preventing you from closing the customer account.
When closing a customer account using the option: Close Customer (ST=9), we get the message: ‘Cannot deactivate customers with open transaction documents’. How can we find the open documents? Print
Modified on: Sat, 6 Feb, 2021 at 5:07 PM
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