FAQ: Base Functions

What is the subscription fee for RamBase users?
If your company is using this licence model, information can be found in the 'User price categories for subscriptions' (UPC) application.   ...
Wed, 30 Nov, 2022 at 4:45 PM
What is the run prio on reports, and why do we have to wait for the file when ordering a prio 1 report?
Reports in RamBase that are ordered to be sent as a file to an email using the option: Report by e-mail/print/ftp operate with different priorities = runpri...
Fri, 11 Nov, 2022 at 2:26 PM
How can we register an IP address as trusted user network?
It is possible to whitelist an IP address using the one time password administration (OTPADMIN) The OTPADMIN application displays the IP addresses...
Mon, 30 May, 2022 at 6:10 PM
How do we filter on items in a specific status in for example reports?
If one enters a report and would like to list all items in a specific status, be aware of the fact that the document has a status reflecting the lowest item...
Thu, 16 Dec, 2021 at 8:25 PM
How can we change our address on customer invoices and all other documents generated in RamBase?
Your address can be changed in the company archive (COM).  This is where the invoice address is picked from. JHC consultants have the access to update this....
Wed, 1 Dec, 2021 at 11:12 PM
Where can I find revision history on documents?
'Revision History' on documents can be found in the context menu under the Inspects and Views option: If you are using the new Context Mode th...
Mon, 11 Jul, 2022 at 3:23 PM
How do I change language in RamBase?
To change the language in RamBase, click the person-icon up in the right hand corner, open the dropdown menu in the "Change language"-field and se...
Mon, 21 Jun, 2021 at 2:18 PM
How can we specify default create values?
Navigate to 'Admin' on the menu to the left. In the list enter 'Overview'.  (Or you can just write ADM in the program line.) This open...
Thu, 27 May, 2021 at 9:45 AM
How to clear cache and cookies in my web-browser?
If you are experiencing any unusual behaviour in RamBase, such as the detail overview does not show in different applications, you can try the following:   ...
Wed, 29 Jun, 2022 at 9:51 AM
Access to Test System
If a user at your company should have access to a test system you could do the following: 1. Navigate to the USERS application in your production system...
Wed, 10 Feb, 2021 at 12:18 PM