FAQ: Administration

Why do I get an error message when trying to login from outside the office?
When trying to login in outside the office, this error message will appear if the user is not flagged to login in from a remote location: 'You are not...
Sat, 23 Apr, 2022 at 7:07 PM
How can I add the products Manufacturing Area (MAA) to a report?
The Manufacturing area (MAA) on an article is retrieved from the Manufacturing area (MAA) application.  There is a manufacturing area number (MAANO) on the...
Sun, 27 Feb, 2022 at 7:15 PM
How can I see why my import job failed?
If a load fails, and the IOL (In/Out log) is in status 7, there is an icon behind the BAQ reference number that will give more information when clicking on...
Fri, 28 Jan, 2022 at 4:36 PM
How can we change the way of logging into RamBase to use single sign on with Microsoft AD?
There is a settings that can be turned on that will enable users log into RamBase using single sign on with Microsoft AD instead of Pid-login and password. ...
Thu, 27 Jan, 2022 at 3:45 PM
How to create a user in RamBase Support Center
In order to interact with RamBase Support Center, you need to have a user.  Follow the steps below to create an account in our Support Center. 1. Go to ...
Tue, 30 Nov, 2021 at 12:41 PM
How to login remote after changing to a new mobile/telephone.
If a user has received a new telephone/mobile, this must be registered in the Authenticator application. Go to 'USERS/xxxx' (xxxx=identification ...
Tue, 4 Jan, 2022 at 1:10 PM
Does 'Caused by' influence the calculation of the delivery performance (DPS)
When a Sales order item (COAITEM) or all items are forwarded to a new sales order, (COA), the user can choose whether the change is caused by ‘Us’ or the &#...
Tue, 5 Apr, 2022 at 9:27 PM
How can I find the Partner Portal ?
You can access partner portal by following this link .    This access are only for partners.
Tue, 2 Mar, 2021 at 12:21 PM