The whole range of steps have to be reversed to fix this. The CIN must be reversed from status 4 to status 1. One can then delete the item, opening the CSA (If you have finance accesses). The CSA has to be unpicked/initialized moving it from status 4 to status 3, and eventually status 1, before you can relink the SSA and choose the correct serial numbers.
If a Supplier Shipping Advise (SSA) is linked in error to a Customer Shipping Advice (CSA), is it possible to relink this to the correct SSA and serial number if the CSA has been forwarded to a Customer Invoice (CIN)? Print
Modified on: Fri, 5 Feb, 2021 at 7:49 AM
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