On the document level, you have an option called “Correspondence” (“Output” in new applications). This will open a pop-up where you can see a list of the output jobs and the status. If status is ok, the email has left RamBase. NB! Ask your customer if they have checked their junk/spam box. It could be they need to clear the recipient mail address and accept emails from Hatteland.com.
Email Traceability: How can I see the email has left RamBase when customer complains they have not received it? Print
Created by: Olve Theodorsen Botnan
Modified on: Mon, 1 Feb, 2021 at 10:02 AM
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