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File Collection needs to know specifically which devices are intended to ship out by entering them in the serial number table on the customer shipping advic...

If the Sales Order (COA) is already registered and sent, but you would like to send it to several, choose from ‘Print / Send’ the option: ‘Print copy or re-...

On the Sales Order (COA), enter on ‘Edit’ in the ‘Send Document by’ field.In the pop-up, you will be able to choose ‘Email’ in the ‘meanings of sending (Sen...

The previous file can be found in file manager by clicking on the ‘version’. Older file versions will still be found here. If a file has been unlinked and t...

We send out emails from RamBase that looks like they are coming from the end user. e.g. something@yourcompany.no/com, but in reality they come from a RamBas...

RamBase Office Add-in is an extension of RamBase where the user may archive emails from Microsoft Outlook and documents from Microsoft Word in RamBase. Thes...

User does not have the permission to update this field, have your accesses checked.

The applications that are upgraded to HTML5 are compatible and should work fine on an iPad. You can try and download Chrome, if this is possible on your iPa...

All types of files can be added to RamBase through the File Manager functionality. The file size limit is maximum 80 mb. per file.

On the document level, you have an option called “Correspondence” (“Output” in new applications). This will open a pop-up where you can see a list of the ou...