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Why do I get an error message when trying to login from outside the office?
How can I add the products Manufacturing Area (MAA) to a report?
How can I see why my import job failed?
How can we change the way of logging into RamBase to use single sign on with Microsoft AD?
How to create a user in RamBase Support Center
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Is it possible to merge two customer accounts into one?
How can we handle the error message regarding 'output type missing' when sending customer orders/invoices?
Can the field 'Confirmed date' be added to the import job for customer orders (COAUPLOAD)?
How can we identify items with messages?
What does "Recipient from a source document" mean in the output control folder on a customer?
Is there a step-by-step manual how to register a customer order (COA) and through the process until invoiced ?
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How can I load inn 'Preferred Supplier' on articles?
Is there a report that will list all active purchase orders & acknowledgments that shows per line (article) how much of the ordered quantity that is available and not linked to a customer order?
How can the default mode always be 'ALL' when entering purchase (PUR) application?
Where in the purchase program (PUR) is the bundle/package qty from MPN?
Is there a report of articles purchased from specific suppliers?
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Kit Menu application is presenting quantity as 1 pcs, even thought it is found in several operations in the same kit. Is this correct?
How is the 'assign to stock' on PWO's meant to work?
Is it possible to remove production work orders (PWO's) from a specific run group?
Can I cancel a production work order (PWO) that has an operation for external work in status 5?
How can a user cancel a production work order (PWO) that is in st:5 ?
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Is there a description of how the SAR Optimize job works?
What does this error message mean 'Location in document mismatch with location in shipping service'
What does the ID number on the shipment (SPN) mean?
How do we cancel a Stock transfer (STW)?
How can we receive goods for a stock transfer (STW)?
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Is it possible to move an object (LOT) from one supplier to another?
Is it possible to change a service order (CSO) from 'Pending reception' to 'No pending reception' after the service is started?
How can I change price on a Price Agreement item - Salesrecurring (PRA) in status 1, that is linked to a Recurring Sales Quote Item (CQP) in status 1?
Rental part - is there an overview with details of usage for the rental article?
How can we add an item for cost (class:x) to our rental quote?
How does the Rental module handle customer specific rental prices on a product?
Is it possible to change the Valid From on a Rental - Recurring Invoice Plan (COP)
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Is it possible to change the Vat Code on a supplier invoice item (SIN item)?
How can I register manual General Ledger postings (ATR) in a closed period?
Is the freight cost included in inventory value/acquistion costs?
How to handle a General Ledger Posting (ATR) that stops in status 2
Is it possible to upload 2-digit SAF-T codes to accounts (ACC) ?
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Is it possible to import the Manufactures part number (MPN's) on articles?
How can I find all structures a specific product is included in?
When changing the name of an manufacture (MFR), will this affect other applications?
Prices are bought in one specific currency but in backlog overviews on the article they are presented in the local currency - is this correct?
Trying to define a new product and stopped with error message: 'Company setting require product name to be unique'
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Missing files in file collection?
How can I resend a Sales Order (COA) to a person not defined as a contact in RamBase?
How can I change the contact person I want to send the order to on a Sales Order (COA)?
Is it possible to find the previous file linked to a specific document in File Manager, and how can I find a file that has been unlinked to a specific document?
How can one make sure emails sent from RamBase do not get flagged as spam or junk? (Spoofing emails from RamBase)
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FAQ: Human Resources
Why can't we delete a time type that is no longer needed?
Overtime hours registered as flex in error - how can they be transferred back to overtime to be paid as wages?
How to find reports for the work hour log (WHL) module.
What do we need to remember when closing a user account (User/PID))??
FAQ: Quality Management
What does it mean when the Landed cost says "SAR as Bref" on a CDC code
Why is the picking list for a shipping advice (CSA) generated in the devation process (CDV) empty?
How can I print a label from the location 'Unassigned'?
Where does the 'BILL TO' address on purchase orders (SPO) come from?
How can we turn off printing for a specific document?
Is it possible to change the personal email address in documents sent from RamBase?
Is it possible to print/send to PDF Sales orders (COA) document without prices?
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How to add a field to an existing report?
How to find reports needed?
How to send a file version of the report by email to myself/another person?
How to share your report with other internal users of RamBase?
How to save your report as a bookmark?
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FAQ: Base Functions
How do we filter on items in a specific status in for example reports?
How can we change our address on customer invoices and all other documents generated in RamBase?
Revision History - where is this found and what does it list?
How do I change language in RamBase?
How can we specify default create values?
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FAQ: Service Desk Support
What information should be included in a ticket?
What is the difference between a support ticket and service request?
What is an incident?
How do I set the right priority on a ticket?
How can I use a suggestion ticket?
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